Where do you ship from?
Our items are all made and shipped from our Brooklyn, NY studio
When do you ship?
Orders for in-stock items ship within a business day or two. We do our best to ship orders complete so an out of stock item might delay the order. Let us know if your order is time sensitive and we'll do our best to accommodate you
How much is shipping?
Shipping is free for orders over $100
Do you drop ship?
Yes, drop shipping incurs a $10 flat fee and includes gift boxing and first class shipping charges. We require an email with order information to email@example.com and that we have your credit card on file to process a payment for the order. Good practice is to attach a PDF with your packing slip which we can print and add to the box. We will do our best to ship in a timely manner and if the item is out of stock to let you know expected availability
Do you offer territory exclusivity?
We do our best to sell to only one active account within a zip code area. Let us know of specific circumstances to your own location so we can accommodate you.
I paid by credit card, when will I be charged?
We charge your card only when the order is shipped. Your card may be authorized when you place the order but it's not charged so no money will come out of your account and you will not be charged any interest.